Return Policy
· Unless the exceptions provided by the applicable , legislation apply, the consumer has a period of 14 calendar days to withdraw from the distance contract.
TOROSIDIS WINE recognizes that our products fall under the exceptions of , legislation but respects the right of withdrawal of the consumer.
The consumer is given the opportunity to return products supplied by our company electronically within the time limit set by law of 14 days from receipt. The condition is that the product is in its original packaging and has not been damaged. The costs of transport in this case shall be borne by the consumer.
The purchase price of the products is returned to the consumer.
An email to info@torosidis.gr initiates the process and states the desire for how to return the money.
· Products received damaged , are replaced at a cost that is borne by our company or if the , customer wishes, the value of the products is returned including the shipping charges.
By email to info@torosidis.gr the customer declares his preference and sends photos depicting the damaged packaging.
Methods of Ordering
* The website of our company , https://www.torosidis.gr/ provides the possibility and aims to facilitate consumers who wish to purchase our products electronically.
Shipping Methods
By integrating the online sales feature into our website, our products are made available throughout the country. The online sales of our products concern Greece. Our products are sent to the address you will indicate to us by courier or transport company. The customer during the completion of his order chooses the way in which he wishes the products to be sent to him.
Payment Methods
· Options are provided to pay for the products you choose to purchase online from our , website to choose the way that makes it easier for you.